Victor's Blog about the Web, Security and Life

The web for me is a hobby where standards and best practices are daily bread. Security is a concern that everybody must be aware of its details for IT in general, and the web in particular, to be a safer place. My life, on the other hand, is that of a regular Lebanese citizen where politics and social issues are discussed on a daily basis. I hope you enjoy reading my blog and make sure to drop me a comment about any topic you find interesting.

Alfa Statement Roaming Charges

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victor | 01 May, 2010 09:08

I just got off the phone with Alfa Call Center regarding a weird charge that occurred on my detailed bill where I found many roaming charges for the number +9613488888 each being charged at $0.299. The charge occurred within the period of my my last trip to Tunis. The weird thing about it is not only that I don't know what this number is, but also that the invoice is for the period 27-March till 27-April while the charges in question are for the period of 21-23 March.

After spending 34 minutes with the Alfa Customer Service representative on the phone, below is the conclusion for how your Alfa Invoice displays charges as well as the detailed explanation about this issue.

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